Account Registration

When you create an account, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.

Product Information

We strive to display product information accurately, but we do not warrant that product descriptions or other content is accurate, complete, or error-free. All product images are for illustrative purposes only.

Pricing and Availability

All prices are subject to change without notice. We reserve the right to limit the quantity of any product purchased per order. If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders.

Order Acceptance

Your receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of our company and is protected by copyright and other intellectual property laws.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Timeframes

• Standard Shipping: 3-5 business days (domestic)
• Express Shipping: 1-2 business days (domestic)
• International Shipping: 7-14 business days (varies by country)

Shipping Rates

Shipping rates are calculated based on the weight of your order, delivery location, and selected shipping method. The exact shipping cost will be displayed during checkout before payment.

Free Shipping

Free standard shipping is available for domestic orders over $50. This offer applies to standard shipping only and does not apply to express or international shipping options.

Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number. You can track your order status through your account dashboard or by clicking the tracking link in the email.

International Shipping

For international orders, please note that import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are the buyer's responsibility.

Return Eligibility

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging with all tags attached.

Non-Returnable Items

• Personalized or custom-made products
• Digital products or downloadable items
• Gift cards
• Personal care items (for hygiene reasons)
• Sale items marked as "final sale"

Return Process

1. Log in to your account and submit a return request through the "My Orders" section.
2. Explain the reason for your return and include any relevant photos if applicable.
3. Once approved, you'll receive a return shipping label by email.
4. Pack the item securely and attach the provided shipping label.
5. Drop off the package at the designated shipping carrier.

Refunds

Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

Exchanges

If you need to exchange an item for a different size or color, please submit a return request and place a new order for the desired item. This ensures the item you want is still in stock and expedites the process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery with photos of the damage. We'll arrange for a replacement or refund as quickly as possible.